Alarm Monitoring
With a Platinum, Gold or Silver contract, CTC offers after-hours alarm monitoring, offering customers the peace of mind that their critical alarms will be looked at by a certified technician who will determine the best course of action. Customers without a monitoring contract can be set up to receive their own alarms to cell phones or via e-mail.
Operator Training
With a Platinum, Gold or Silver contract, CTC provides annual operator training at no additional charge. This helps customers get new personnel up to speed on the system and/or get existing personnel more proficient.
